Refund and Returns Policy

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Due to the custom nature of our tennis themed apparel, all sales at Tennis Geeks are final. Please read our policy carefully before placing an order.

1. Custom Products

All our products are custom printed based on your order specifications. Once production begins, no changes, cancellations, or alterations can be made.

2. No Exchanges or Refunds

All sales are final. We do not offer exchanges, refunds, or cancellations once your order is confirmed and production has commenced, except where required by applicable UK consumer law.

3. Defective or Incorrect Items

If you receive an item that is defective or significantly different from what was ordered, please contact us within 7 days of delivery with supporting evidence (such as photographs). We will review your case and, if applicable, arrange a suitable remedial action in accordance with UK law.

4. How to Contact Us

If you have any queries or concerns regarding your order, please contact our customer support using the details provided on our website. We are here to help and will do our best to resolve any issues promptly.

5. Legal Rights

This policy does not affect your statutory rights as a consumer under UK law. In cases where the law provides a remedy beyond this policy, such legal rights shall prevail.

Thank you for understanding our custom production process. We appreciate your support and are committed to ensuring you receive a product that meets our high standards.

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